Upgrade your browser
This fixes most problems people may have with opening our files. Why? Because older browsers sometimes have a problem opening big files. Upgrades are FREE and can be downloaded with the following links:
Firefox (Windows)
Internet Explorer (Windows)
Safari (Mac)
Upgrade your PDF reader
Our books and worksheets are in "PDF" format, which requires that you have something called a "PDF reader."
Most computers already have a PDF reader, but in case yours doesn't (or maybe the PDF reader needs to be re-installed or upgraded) here are links to the two most popular PDF readers. Both are FREE.
Firefox PDF reader (Windows)
Adobe Acrobat reader (Windows)
Adobe Acrobat reader (Mac)
Try a different computer
Sometimes older computers just don't seem to want to open big PDF files.
If all else fails:
- Open (click) the file that you want to download, and ignore the fact that it looks "blank."
- Using the "File" menu at the top of your browser, click the "Save As" option.
- Save the file to your "Desktop" (or whevever you want to store the file), and make sure that the file type is "PDF"
- Start Adobe Acrobat or Foxit Reader.
- Choose File > Open then go to the location where the file is saved and choose ‘Open’.
And if THAT fails...
Email us at support@progressivephonics.com

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